Is Bluehost a safe host?

Yes, Bluehost is safe and secure. They are one of the biggest hosting businesses, with many resources dedicated to auditing and managing security at scale. They also provide various customized security solutions (such as SSLs) for hosted websites.

What kind of assistance do you receive?

Bluehost offers assistance via live chat, toll-free phone calls, and email. These services are available 24/7. They only offer customer care in English; therefore, you should find another host if you prefer another language.

What are the locations of Bluehost's servers?

Accordingly, Bluehost data centers are located in Provo, Utah, and Houston, Texas.

What is the best Bluehost package for WordPress?

Bluehost has three WordPress plans to choose from. The most cost-effective WordPress shared hosting plan is the standard plan. For the most part, this will suffice. They offer WP Pro, managed WordPress hosting perfect for more demanding users.

Is Bluehost able to handle a lot of traffic?

Their shared hosting package managed 100 virtual users without slowing or stopping in our test. These solutions can deal with both planned and unanticipated traffic spikes. However, they have a limited amount of server resources. You'll have to expand your hosting subscription if you predict significant traffic.

Is it possible to cancel your Bluehost account at any time?

Yes, however, the amount you'll be reimbursed is contingent on how long you've been a customer. Most plans come with a 30-day money-back guarantee, which is plenty of time to see if Bluehost is right for you. If you decide to cancel Bluehost after that, you'll get a prorated refund for the remaining time on your contract.

What kind of support does BlueHost offer?

Bluehost offers 24/7 via live chat, phone calls, and a support email. The bulk of their customers are English speakers so you may want to opt for their other variants if you want another language. There is BlueHost India and BlueHost China.

What is the best Bluehost package for WordPress?

BlueHost offers its basic WordPress plans and its BASIC plan is great for most entry-level websites. However, if you want more features for full-blown business operations, the WP Pro may be better suited for you.

Is BlueHost good for beginners?

Yes. BlueHost provides an incredibly intuitive and beginner-friendly experience on its hosting plans and services. The UI is clean and easy to understand.

What is BlueHost’s review on Trustpilot?

BlueHost has currently being reviewed by over 5,100 people and Trustpilot and has an overall score of 4.0

Bluehost atsauksmes un ekspertu viedoklis

Pinned review

Michelle Williams

no Savienotās Valstis |

22 Jan, 2023 | 02:01

3.8

Excellent Customer Service!

I spoke with Winn, a Blue Host agent today 01/21/23 and he was EXCELLENT! Extremely knowledgeable, and patient and I genuinely got a sense that he wanted to help resolve my issue. I was so impressed that I asked if I could commend him to a supervisor/manager because I wanted to let them know that he is a rare gem, a rare commodity in this day and age. Thank you Winn for restoring my faith a little in US companies, most of them are very poorly managed and they usually don't give a damn! You are a treasure and I really hope your company values you enough to pay you a decent salary.

Izmantotais pakalpojums: Dedicated Server - Standard

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Mark M

no Savienotās Valstis |

12 Sep, 2024 | 10:09

2.0

Complaint about Bluehost Support Staff Sybbale, Sneha, and Harshitha.

Complaint about Bluehost Support Staff Sybbale, Sneha, and Harshitha.

I am a professor of English at a Japanese university. I have used the Bluehost Hosting service for more than 20 years for my courses at two universities. My students use my Moodle website content as a core course tool.

On August 28, 2024, I was following the instructions in the
Bluehost cPanel instructed me to update my outdated version of Moodle 4.2 to Moodle V. 4.4.2. After proceeding, the updating process froze before completing the update.

This has happened on previous occasions in the past years (I have used Bluehost Hosting for more than 20 years), and Bluehost Support has always been able to solve my problems under the same conditions. This year, after three attempts with three different Bluehost support people, they could not solve the problem as quickly as in past years. I tried to follow the same steps as in past years, but the Bluehost cPanel has changed since April 2023.

In fact, this year all three Bluehost people (Sybbale, Sneha, and Harshitha.) gave me the same generic ("canned") instructions to "DYI" and report the results to them. I have documented chat recordings if you want to read through the long, unsuccessful chat discussions.

This has been extremely frustrating and disappointing, especially since I have been using Bluehost for over 20 years. Sybbale, Sneha, and Harshitha are unknowledgeable and unenthusiastic about going above and beyond their minimal abilities to solve customer problems.

After 20-plus years, I am now in a panic about finding a new hosting service and setting up my Moodle website before the new semester commences in a couple of weeks. I hope and pray you avoid Bluehost and this exact situation. Fortunately I am having great success with my new hosting service Hostinger. The service is much more user friendly and the support staff have already provided me with understandable guidance to rebuild my website using their hosting service.

I hope I have helped someone avoid the same problem. Avoid Bluehost. It's cheap but widely known for POOR customer service. After 20 years, add me to that long list.

Izmantotais pakalpojums: Shared

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Tom C

no Austrālija |

01 Mar, 2024 | 05:03

1.0

Do not even consider

I cannot warn people away from Bluehost enough.

In the short time I've looked after a client who uses them I've seen:
- The VPS server they use go down for days without any support
- Support is clueless on tech support and just reverts to scripted responses or sending through help articles
- No idea on plans, pricing and upgrades. Our plan was apparently legacy and we weren't able to upgrade without starting up a whole new account. We would then apparently get no refund on the old plan (which was only half through its term) and also no assistance migrating to the new account. Our account ran out of storage space and they offered us no solution to increase it.
- Server constantly crashes and can't run our website with no explanation or help from support as to why.

There's much more but these are the highlights. Even if you're just looking for simple hosting I would steer well clear and give your money to a hosting company that actually cares about its customers.

Izmantotais pakalpojums: VPS

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Adam S

no Kanāda |

22 Feb, 2024 | 06:02

1.0

DO NOT USE!!

Bluehost has been an horrible company to be attached to for the past 10 years. There was never a time I was happy with their service. You get stuck with these hosting companies due to the challenge of switching providers. I finally made the effort to backup all my sites and databases and finally escape their inept clutches.

God what a pain it has been trying to deal with this company. They are not proactive at all. Their support is very unskilled. They pull every trick in the book to prevent you from leaving. There are so many competitors with much better services that have been created over the years. Im happy to be with a capable company now in hostinger. They do everything right. I very strongly suggest not going with bluehost. You will regret it!

Izmantotais pakalpojums: VPS

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Earl Wertheimer

no Kanāda |

10 Oct, 2023 | 22:10

1.4

Stay away from Bluehost

After 15 years, I am cancelling my Bluehost account.
Why?
Terrible service, attempts to upsell "SiteLock" to fix hacked site (did not work) and now they recently changed the terms of my 2 year contract.
I will be moving all my business to DreamHost, where I already have a few sites...

Izmantotais pakalpojums: Shared

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Sajid Manzoor

no Pakistāna |

23 Aug, 2023 | 22:08

1.0

Worst Services, Pathetic Support

Blue host is a worst and overrated hosting service.
Their servers are compromised and full of viruses.
Their Support agents are lazy and they don't bother to reply on time.
It takes 10-15 minutes in getting reply for a single message.
Their Wordpress Staging Plugin is full of bugs. If you create a staging site, it will break your main website. In fact during staging creation, main website database tables were deleted by Staging plugin.
Their supporters operators are dumb and they don't have much knowledge about Server processes. My website was broken due to their buggy Staging tool. I requested their support operator to restore a website back and he was moving me around other things like file manager, .htaccess file etc.

Izmantotais pakalpojums: Shared

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daniel wilson

no Pakistāna |

08 Jul, 2023 | 08:07

1.0

WORST SERVICE EVER

THEY ARE THE WORST SERVICE YOU CAN FIND, IF YOU WANT TO LOOSE BUSINESS AND WASTE HOURS ON CALL WITH NO RESOLUTION, SIGN UP WITH THEM. THEY DONT HAVE A IDEA WHAT GOING ON, they will email you for account deletion and when you contact them on chat or call they will tell you everything is fine and working and you dont need to worry about it. Next what will happen is that bluehost will shutdown your account, you will loose your domain names, business, and then they will ask you for more money. Their staff is all INDIAN with pseudonyms, they will scam you and rip you off. DONT WASTE YOUR TIME AND MONEY

Izmantotais pakalpojums: Shared - Choice Plus

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Mikita Zhuk

no Savienotās Valstis |

20 May, 2023 | 14:05

1.0

worst hosting

Bluehost is the worst hosting I've seen in my life, I paid for three years, used it for 6 months, the site went down and they couldn't restore it. They can't solve the problem, they don't refund the money. When you see the name Bluehost, run away. dfx.uuk.mybluehost.me – this is my main domain on Bluehost (so that Bluehost employees do not write that my review is anonymous).

Izmantotais pakalpojums: Website Builder

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Basia Galt

no Polija |

29 Apr, 2023 | 08:04

1.0

Poor customer service and chaos

Hey Bluehost, what's the deal with your terrible customer service? I registered my domain and bought hosting on April 16, 2023, and now it's been two freaking weeks, and my account is still blocked because it's "under verification." Every time I contact your consultants, they give me the same response that it will be resolved within 24 hours, but nobody bothers to follow up with me.

In one of our conversations, I was told there was an error on my account and that it was deleted, and my money would be refunded, but guess what? Still no refund! And to add insult to injury, on April 22, 2023, I was asked to send my ID for verification, which I did, but nobody has bothered to confirm whether my account has been verified or not.

You call yourselves a professional hosting provider, but honestly, your service sucks! This is unacceptable, and I demand that you fix this issue immediately and provide me with a clear timeline for when my account will be unblocked and my refund will be processed. I won't recommend your service to anyone, and I will make sure everyone knows how terrible your customer service is! #bluehostsucks #worstcustomerserviceever #refundmydamnmoney #neveragain

Izmantotais pakalpojums: Dedicated Server - Standard

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Plāna nosaukums	Vieta	Joslas platums	Panelis	Vietņu skaits	Cena
Basic	10 GB	Neierobežots	cPanel	1	€2,66	Informācija
Choice Plus	50 GB	Neierobežots	cPanel	3	€4,92	Informācija
Online Store	50 GB	Neierobežots	cPanel	3	€8,98	Informācija
Pro	100 GB	Neierobežots	cPanel	5	€12,58	Informācija
Free trail	Neierobežots	Neierobežots	cPanel	Neierobežots	€0,00	Informācija

Plāna nosaukums	Vieta	Centrālais procesors	RAM	Cena
Standard	120 GB	2 kodoli	2 GB	€28,86	Informācija
Enhanced	165 GB	2 kodoli	4 GB	€37,88	Informācija
Ultimate	240 GB	4 kodoli	8 GB	€64,95	Informācija

Plāna nosaukums	Vieta	Centrālais procesors	RAM	Cena
Standard	1 TB	4 x 2.30GHz	8 GB	€82,98	Informācija
Enhanced	2 TB	4 x 2.50GHz	16 GB	€109,95	Informācija
Premium	2 TB	4 x 3.30GHz	30 GB	€128,10	Informācija

Plāna nosaukums	Vieta	Centrālais procesors	Joslas platums	Cena
CLOUD 1	10 GB	2 kodoli	Neierobežots	€27,06	Informācija
CLOUD 10	125 GB	4 kodoli	Neierobežots	€45,10	Informācija
CLOUD 25	175 GB	75 kodoli	Neierobežots	€81,18	Informācija

Plāna nosaukums	Vieta	Joslas platums	Cena
BASIC	10 GB	Neierobežots	€2,66	Informācija
CHOICE PLUS	40 GB	Neierobežots	€4,92	Informācija
ONLINE STORE	40 GB	Neierobežots	€8,98	Informācija

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