My website is down all the time. My buttons don't function and I get calls from frustrated customers all the time. They erased all my photos. Now they are trying to get me to pay again by holding my email hostage. I'm documenting all of this and am starting a class action lawsuit.

FatCow persuaded me to buy what they called their 'complete package'. It cost me $2400 and after 6 months I have no website. They promised to build one but their web designer had no clue and strangely, had difficulty understanding even simple concepts- not helpful. I was doing most of the work myself - designing the site, layout, pages, text etc, even though I was paying them. The staff turn over rate was very high too, and no one seemed to know what the other members of their team was doing. The marketing manager called me after 5 months saying he could find any sign of my site online, no SEO rankings, etc. I had to point out to him that that was because his staff had never actually built my website or launched it! But they had taken my money though. I asked for a refund so I could go elsewhere. Guess what? they refused. So much for their 100% money back guarantee. Please avoid this company at all costs. Don't waste your time or your money.

This my 2nd review of hosting companies and unfortunately it's for bad experience. I'm writing this while waiting FatCow support to help me. This is my 5th live chat support. And it just for the first day of purchasing.

I decide to try hosting in FC after reading some seo expert articles, when usually his article is good, I have to say this one is just for affiliate money.

I had used almost 15 different hosting companies, and FC is the worse of all. Here is what I found in few hours using their service:
- Their Mojomarketplace to install wordpress is not working, and yet they still have the icon and the page to install it, resulting waste my time to figure out why it cannot be installed and turns out the support said it have issues.. *first boom*
- So I need to install Wordpress manually, ok, i have experience of this, no worries. So i use their 'file manager' to upload the wordpress.zip, but where the hell is the 'extract' button??? resulting me to transfer all the folder using ftp. *second boom*
- Ok, the wordpress folder transferred succesfully, now I can't access the install page as usual.. so I get the live chat support again to ask why??? turns out I need to register my existing domain. Geez, usually this already automatic when register at the first time and I'm sure they have input field and I input my domain name. If it is not automatic, why bother ask?? *third boom*
- Anyway, the support manage to help me, so i can open the install page as usual. I can move on now. (that's what I think).. and yes I got stuck again in the database server name, while usually i can put as localhost or automatically generate by the system, it turns out i need to ask AGAIN to support what need to be inputted, I have to input "mydomain.fatcow.bla bla bla" which I don't get that information in anywhere. I mean, cmon man, if you know it's gonna be asked by user, please generate it automatically. so troublesome. *fourth boom*
- Ok, now I manage to have a fresh wordpress installation, its time to write some articles, install plugin, install new theme, and test my homepage. voila it works. almost... Now my post link url resulting in 404 error. As I am a FatCow experience user, now i know, go to support.. Hell yeah.. give my error, and they resolve it in about 4-5 mins. I'm curious, I ask them what the issues, it turns out they have to edit .htaccess file for my permalink codes. OHH.. MY.. GOD... Speechless...

I don't know what to expect later on. I know for sure, it is my last time purchase this hosting service. And I am happy to tell others if they ask what is the worst hosting companies. Fatcow is number 1 for me.

Rgds

Please stay away from Fatcow or associated companies. I hosted my web site for 3 years and noticed some one deliberately changed wording and contains on my website. I have nothing good to say about this company. Stayaway!!!

We were just one day late to pay FAtcow (a compromised card). Just one day and Fatcow took down our site. After hours on the phone a rep. was supposed to charge our nedw card, but failed to do so. So we lost another day of hosting. After putting up our site the buy now buttons were deactivated for two more days. So we lost business for those two days all because of Fatcow's error of deactivated the buttons. This was right in the middle of our holiday sale! I had to fuss and fight with them to get the buttons working again. I demanded a financial reimbursement for those two days. Here is what they gave us: $14 in store credit. So beware you business owners. Fatcow will screw you good!

I had been using my fatcow account for almost 6 months. i had lot of customer emails, websites etc. One fine day my websites stopped working. they had blocked my account, without any prior notice. They not willing to refund me not they willing to allow me to copy my data. They are proper seamsters. I had so many emails which all lost. I had many customer visiting my website because of all hard work i done in marketing my products. All lost because of these scam people. DO not buy domain from them. they are cheat. They dont even deserve 1 rating, but i am giving because there is no other option

I've just tried to install a Comodo SSL certificate at FatCow, only to discover that they do not allow any SSL installation unless it's purchased from them at inflated prices - even though they sell the very same Comodo certificates. What a scam. I haven't come across any reputable hosting provider with this limitation. Do not trust FatCow!