PromoHosts Expert and User Insights by PromoHosts Customers
We are Sri Lankan and UK based Web Hosting Company from 2018 and keep providing our Web Hosting and Domains and best service for the clients. We are always providing cheap and premium fast and reliable products for our customers as a leading web hosting company in among other hosting companies. True 24/7 support ticket service for clients and the phone support is the top priori...
march 2023 i purchased the cpanel reseller from this provider. Later i could feel that the support is too bad.
I could see only one person always in the support chat. Even a registered user or guest user can only find this person.
I used paypal payment while i purchase and i could see the amount paid gone to the support person's account.
I short i could see that this is a one man show service.
The ticket raised with high priority didnt open even after one hour. The are cheep in price and cheep in support.
Hello Midhun aravind,
You have raised several support ticket within a very short period.
The reason for those, installing SSL certificate, downgrading php vrsion to 5.6
We have included these guides in promohosts knowledgebase area. These are very simple steps and no need an high priority.
I can see our support staff requested for these tickets within 2 hours
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