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Walter, my account manager is amazing. He is kind, prompt, knowledgeable, informative, and just great in all that he does. I have been a client of Web. com formally known as (Yodle) for almost 10yrs now. Once we signed up with them in less than a week my phone started ringing more than ever. Updates to the website we have with them are completed very quickly. ***** Five Stars *****
I enjoyed my conversation with Jonalyn G.; she is a great team member. She was very patient and waited for me to find the information needed. I highly recommend she be recognized for her excellent customer service demeanor.
Max was really helpful, guided me step by step and answered all my questions clearly. I'd give him 5 stars or higher! ⭐⭐⭐⭐⭐ The registration on the website was a bit glitchy however, issues with processing a payment, the chat stalling and I couldn't edit some of my details. With Max's help I sorted it all - thank you!
Great for small homebased business and for those just starting out. It is user friendly and easy to maneuver. I would highly recommend this site builder. It is also budget friendly and provides a few billing options.
I an starting my business and my login was not working. I was not on hold long. I called in and got assistance fast and fixed my issue with my login. He and I for got his name which is was very helpful and explained to me about the website to help me. He was very helpful and help with other information that I did not I needed. Thank you for that extra information I did need it.
Not knowing who to talk to, I called Network Solutions yesterday and today trying to change a phone number on my domain name. I have Essential Hosting with Network Solutions, but was wanting to change something was on my account. I finally got Hanna E at Web.com. Hanna directed me to the correct page on Web.com account to change the phone number. In addition, she answered my many additional various questions with patience and respect and continued to ask if I had any other questions. She was very knowledgable and able to answer all my questions and cleared up a lot of things for me. I would be most happy to have Hanna help me again. Thank you, Hanna.
I was in the process of having a website built and received an email to log in and make certain changes about SSL. I had no clue what needed to be done and called customer service and “Adele “ answered. I was happy to get “Adele” as she had assisted me on a call before and I was pleased with her knowledge and professionalism. “Adele” always read some that everything was being taken care of and there was no need to worry. “Adele” is the perfect customer service person for your business.
I would like to bring to your attention about Mr. Ike D. work performance and expectational customer service today. I cannot express the overwhelming pleasure of his knowledge of navigating and building a scheduler for staff. Let me point out that I called several times about the glitch in actual scheduler that paid for that never worked. Mr. Ike D look over website and gave me his idea how we can get pass the glitch. Again, he created a scheduler for our 500 plus can be directed to right income tax please. One, I have insisted on hiring him more so stealing from Web.com. You cannot pay for this service that I received today. If you have any questions about the bonus and raise you will give him, please call at 228-563-3834
IM HAPPY, BUT NOT A SAVVY PERSON WHEN IT COMES TO DESIGNING A WEBSITE. IF YOU HAVE NOT TRIED KONA ESPRESSO; YOU'RE MISSING OUT ON A GREAT EXPERIENCE. I STARTED MY COFFEE BUSINESS WITH LITTLE MONEY AND MY WEB PAGE IS GROWING.
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