I contacted the support team a few times and each time they got back to me for a short time, answered my questions, and produced solutions for my acco...
unt settings a few times. Most importantly, they did all this in a short time and with great enthusiasm. I would like to express my gratitude to the Kamatera support team, especially to Oren Einstein, Yonatan Moshe and Ron Butbul for this and I would recommend to everyone to cooperate with the Kamatera company.
Their Tech support is horrible. If you don't know anything about web design or cpanel usage, this company is Not for you.
Pretend that there is no...
support. You are on your own.
They remove services at a whim.
Worse yet is that my website is down almost every other day for whatever reason and all they say is, "Try it now."
They never answer why it went down, just try it now. With no urgency to get your website up. You have to wait at times for days.
You have been warned.
Stay away, they charged me 20$ for a service that I never used!
They sent a bill titled" Random Card verification " what is that ?? IDK!! 20$ for c...
ard verification??
Started 2 tickets and they do NOT answer.
Live chat not helpful, all he said that he prioritized my ticket.
Still, didn't receive a refund!
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