I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within ...
record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.
I'm using mochahost's linux soho plan for my personal project and it's better than I've expected. It's the cheapest hosting provider I can find but it...
includes so much more than most other hosters. I can manage my site using cPanel and it comes with unlimited emails for me with unlimited space. I've haven't needed to contact the support but I've heard they are good.
Over the last year, the service from Arvixe has been horrendous. There have been server outages that have lasted from hours to almost a week. Technica...
l Support staff is incompetent. Additionally, they do not read the messages that one sends in chat. As for generating a trouble ticket, I generated a trouble ticket on Dec. 30, 2022 at 8:30am Central Time. They did not respond until January 3, 2023 at 9:05am stating there was no problem. Well. NO SH*T, Sherlock. The server reappeared sometime after 21:00 on Saturday, December 31, 2022. Even though the server shared057.arvixe.com died sometime on December 29. There are no reports that anything was wrong with the server. Plus, Arvixe raises their rates every year once you are stupid enough to purchase a service. Things were good in 2015, yet the service and support has rapidly declined since 2019. At one time, I hosted 10 domains on Arvixe. Because of poor service I moved them to another hosting service. Will move the last three this month.
DOUBLED their price from last year! Will they do it Again next year and the year after! TOO EXPENSIVE!
I've hosted with them for 9 plus years and up until the last few months I thought they were really good. Two months ago they were bought by a larger c...
ompany and when I went to renew my hosting, they doubled the price. I originally signed up for them because their guarantee said that future renewals would always be the same or less. When I questioned the doubling of price, they didn't care and said that there wasn't anything legally that they had to do or wanted to do to honor their original guarantee. If a company doesn't hold true to their word, what else can I trust. I can no longer trust anything they say and their hosting will likely double every year from here on out. Just another company that has lost their way in the greedy marketplace. Too bad. Before they were purchased by another company, I was completely happy. Now. Not so much.
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