I have a well-settled online business of crockeries. For that business I have a shared hosting plan with Chemicloud. Until then I haven’t got any issu...
e with their service. Currently, I am launching my new website home decore for that I got Domainracer ‘s shared hosting.
First, I was scared but now I am very satisfied with their initial startup support and all.
As a web developer, I have worked with different Registrars for 25+ years now and Register.com is near the bottom of the list (along with Godaddy). Ap...
parently there was an issue with a card and among their barrage of daily spam emails there might have been a notice about this. Regardless, we are now almost 30 hours in, after providing new credit card info, for them to restore our site. Spent hours on chat and the phone and they still cannot tell us when they may get around to restoring our email and web services. You keep getting bounced around from all these different departments but in the end, 30 hrs in we are still down. I should also note that the disputed charge was for a service we were not even using and they took it upon themselves
Bad attitude when they know I m migrating server due to technical issues
I used it for 2 years and as a Senior Developer, I would not recommend this to anyone. They miss interpreted the word grace period once they came to k...
now I m not going to continue first they asked to pay for the grace period and then suspended the account 10 hours before ending the grace period and insisted to buy for one more month to recover the data if required.
I have used many hosting services including aws, godaddy, BlueHost, hostgator, Contabo, OVS, etc for different clients in my entire professional career but chemcloud is very opportunist.
also, their technical staff is so much incompetent that often they refuse to install some packages or install them in a way that is not useful and generates issues.
Personally, I would not recommend it to any of my clients.
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