They are amazing! Great service and support. Great company! Would love to order from them again! Uptime to speed everything is great. Would love to gi...
Effortless Hosting Experience with Exceptional Support and Polite Chat Assistants
These lads have an easy and very friendly interface. Their support has a chat option for texts messaging. The chat support guys are awesome and polite...
Signed up for a reseller account on 10/24/19. WHM didn't have it's permissions set correctly so I was unable to create accounts, etc. It was just an e...
mpty WHM page with only the plugins portion showing. I contacted support to get this fixed and didn't hear back for 3 days. I then bumped up the ticket and finally after 24 hours, got a reply and the issue was fixed. That took 4 days to get resolved so that was 4 days that I couldn't use the service I paid for. I then submitted another ticket requesting accounts to be restored since it stated Free Migration, but it has since been going on 6 days and I have STILL not gotten a reply.
"Dewlance® provides 24 hour support. You can receive support via Email, Ticket System and Forum." This is not the case. I didn't even get to use their services because support is just not there...at all.
I have requested to cancel the account and get a refund and we shall see how many weeks it takes for that to be noticed.
Moved from Hostgator ( nothing to do with their service - just annoyed with spam on upsells ) . Same site, different host. Site ran so slow. Tried eve...
ry things support suggested and no change. Gave up and moved to another host ( BlueHost ). Noticeable difference in staff abilities and knowledge. Very happy with my new host.
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