Beyond The Extra Mile - A Service Orientated Company Of Note!
The Gridhost guys are always helpful beyond the scope of their duties - always friendly - always give more assistance than expected! Call Backs - Foll...
ow Ups and even the "not really part of their job" advice! - Just the BEST - forget the REST!
The 24/7 live chat has saved me many times and is always very helpful. I wish the domain hosting were included in the reseller so I could set up the ...
domains for clients more easily. Would be nice to be able to invoice clients directly from the reseller account or at least have multiple credit cards for payments from clients. The free SSL is great considering how much others charge. But it is a nuisance to constantly have to regenerate the certifications. This is the 4th hosting provider I have used in 5 years. So far have stayed the longest with them. After the big name ones, this customer service is a dream come true.
TSO Host used to be really good. Then they got bought out by Godaddy and that was it. They went down the toilet. Support is horrendous, servers are ve...
ry slow and over loaded. No doubt Godaddy bought them out and then stripped back their support and increased the number of sites per server to order to increase profit at the cost of providing a decent service. Had to migrate all our sites away to a better provider.
Beware of the deceiving "unlimited" capacity, it is not unlimited as it seems!
I'm their customer for more than 10 years. They announce "unlimited" email capacity to attract customers and after few years they start troubling you ...
with TOS violation. The silly thing that, they need us to remove emails older than 30 days! This is really rediculous.
We decided to move to another hosting company, although we regret it because they have a really good customer service. But, as a company, we need flexibility in email storage capacity to at least 6 months, to be able to access emails from multiple devices
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