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For two weeks tech support cannot restore us access to our server's IPMI.
Ticket #446245
All the options provided by technical support specialis...
ts are not working. It seems that the options provided to the client are not checked beforehand by your support team. I guess the task of your specialists is not to solve the client's problem, but just to close the ticket faster.
One working option via your RDP server was provided.
Our company policy forbids us to use a third-party RDP server for our productions. Access to the IPMI must be direct, possible via VPN.
The character of our work is such that we need to have access to IPMI at any time.
When we rented a server from you, we immediately pointed this out and you promised to provide permanent access to IPMI
At the moment I cannot access IPMI on server 324
Thank you!
The whole "regular price" thing means that's how much they'll charge you once you renew. It doesn't say it explicitly, which is really shady. I wouldn...
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