I have been using their service for long time , good experience .
The team is very professional and can always get quick response for technical suppo...
Effortless Hosting Experience with Exceptional Support and Polite Chat Assistants
These lads have an easy and very friendly interface. Their support has a chat option for texts messaging. The chat support guys are awesome and polite...
I will tell my experience with this company from the beginning,
First, of thing I was surprised by the features that this company offers like (2GB Ra...
m, 2 CPUs Cores) but after I examined these resources I discovered that this is the big lie. I ran a Magento site in this hosting despite all the limitations in it and every time I open Magento backend I get "Resource Limit Reached" message.
Second is the hell of the support guy who thinks that he is the only person on the planet that knows how to run a server and nobody knows.
when I screenshot the problems and prove it they don't even say "Thank you" or "We are sorry for this mistake" they just try to resolve it after a rude speech.
Finally I decided to move to another hosting company and want to download server backup, They said you should backup your sites your self, However, I did it and when I started to download the files, I discovered that the max download speed does not reach 500Kbps and imagine how does it take time to download such 50GB of files.
When I asked them for the support they said - as usual - we can not do any thing and you are the only customer that complains about the download speed.
Finally I want to attach a pice of the replies that I was getting from them here: https://ibb.co/CnRrZ73
They closed my account without any warning and they didn't let me complete downloading my backups!
Moved from Hostgator ( nothing to do with their service - just annoyed with spam on upsells ) . Same site, different host. Site ran so slow. Tried eve...
ry things support suggested and no change. Gave up and moved to another host ( BlueHost ). Noticeable difference in staff abilities and knowledge. Very happy with my new host.
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