Very good experience. No downtime in last 3 months.
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experi...
enced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
After hosting email and a flat HTML site for years, a small orange degraded to such a point that the service was unusable. For almost two years, the t...
echnical people could not figure out how to keep (individually addressed) email from being recognized as spam by yahoo and aol. The response by support was fast but that does not good if they cannot fix problems. Something happened to the company management that allows this to happen. I am so happy with ultrawebhosting and cannot believe we did not switch sooner.
Bad support, provide service that is NOT READY! It is Beta cloud!
I took the Cloud Hosting service G1. Their site look fine, the price and scalability attracted me. Everything okay until I use their web control panel...
to change port rule once. Then I can not modify/disable/delete any more. Then I only find out their ticket system is not yet ready! No phone at night, no live chat, I have to through email and they take weeks to finally solve the issue. They not allow for refund(only spent RM53), they top up me another RM300, but my client gone already. It is like paying to test their Beta service.
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