A Small Orange pret Stromonic

Comparison
Salīdzinātās opcijas Apmeklēt A Small Orange Apmeklēt Stromonic
Cenas
20 mitināšanas plāni 49 mitināšanas plāni
Sākumcena €2,69 / mēnesis €1,80 / mēnesis
Bezmaksas domēns
Kuponi 2 kuponi
Lietotāju vērtējumi
1.8
5.0
Uzticamība 1.5
5.0
Cenas 2.0
5.0
Lietotājiem draudzīgs 2.0
5.0
Atbalsts 1.5
5.0
Iespējas 2.0
5.0
Lietotāju atsauksms
{n} atsauksmes {n} atsauksmes
Pēdējā pozitīvā atsauksme
Very good experience. No downtime in last 3 months.
Ridwan Choudhury,
9.6
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored my website uptime with J... Vairāk etpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Mazāk
jag uppskattar verkligen dig
Helmer Ivarsson,
10
Han är den bästa och först förstår vad jag mötte då han vägledde mig ordentligt och löst mitt problem ... Tack så mycket man. Jag uppskattar verkligen dig och jag önskar att jag vill ha alla dina tjänster tack
Pēdējā negatīvā atsauksme
Customer support has really gone downhill. Not what they used to be.
Chad Rock,
4.4
When they first started, they were one of the best. However, like so many others, they sold out. Even after new ownership, I still stuck with them because I'm loyal. After finding out my $140 plan didn't include SSL, and th... Vairāk at they wanted to charge me an additional $40 per year for just that feature, I decided it was time to move on. That wasn't my only reason though. Support wait times have been increasing and the chat experience was getting worse. Simple questions were taking almost 10 or more minutes to get answered. Since I was only a few days into my renewal period, I didn't think it would be a problem asking for a refund or if they would prorate my account. They refused it. So that's the treatment I received after being a loyal customer for 13 years. They really could care less. Stay away from this company. There are much better hosting options out there that offer better and quicker customer support and features. Mazāk
Stromonic will not honor your billing period if you cancel your service
Alexander B,
4.4
I got a VPS from Stromonic in Dec 2021 and paid for a year upfront. Provisioning was fast (about 4 hours) and flawless. Even IPv6 was enabled by default. It performed decently: Xeon CPU, storage was fast, nothing to complain ... Vairāk about. Their network had some short hiccups from time to time but that's common between India/Asia and Europe, I guess.
In March there was a longer outage in March '22, but their support team was able to resolve it within 2 hours after opening a ticket.
On Sep 13 I filed a cancellation request in Stromonic's WHMCS portal and they confirmed they would cancel the server on Dec 9 which is the end of the period I paid for.
On Sep 23 I discovered that my VPS with them was offline. I decided to postpone looking into that since I was on vacation at that time.
On Sep 30 I logged in to their customer portal and found my VPS terminated. I opened a ticket and they just responded that they've terminated it due to my cancellation request. When I pointed their attention to the cancellation date they confirmed via email, they created a new service for me. My server and all data on it was already deleted.
We went back and forth a bit but they refused to give me any reason why they've cancelled my server early and also didn't seem to see any issue in their practice. So I've decided not to use the new server they've set up and asked for a refund instead which they've refused.
So that's my experience with Stromonic with an unhappy end. You may decide on your own whether you'd like to deal with a company not honoring the periods you've paid for.
Mazāk
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