Very good experience. No downtime in last 3 months.
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experi...
enced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
I started using Typical Hosting about 3 years ago their services are great and I have never had any downtime. Their customer support is great consider...
ing they only have an email & ticket system in place and usually I would get a reply within 10mins-4hours depending, but. They have very friendly staff who have helped me with my website a lot! and if they can't do anything on their side they send me in the right direction so I can get my problems resolved.
I would also like to add that their pricing can seem a bit much but after using their services I can comfortably say am much happier here than my previous hosting provider.
After hosting email and a flat HTML site for years, a small orange degraded to such a point that the service was unusable. For almost two years, the t...
echnical people could not figure out how to keep (individually addressed) email from being recognized as spam by yahoo and aol. The response by support was fast but that does not good if they cannot fix problems. Something happened to the company management that allows this to happen. I am so happy with ultrawebhosting and cannot believe we did not switch sooner.
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