I have been a loyal client to the hosting service just because they have the most amazing support staff I have every interacted with. I have had hosting subscriptions with other well known providers such as Hostgator (they are the most terrible by far!), but the prompt resolution provided by bravenet support team is un-paralleled. Most courteous in their response. Especial vote of thanks to Mr. Tim - Director of customer service, who has always been most cooperative.