Bought two additional IP addresses for my VDS. Payment captured but products not working. Waiting for support over a week now and no answer, no solutions till this moment. Starting to regret my choice about moving my stuff to contabo.
We are very sorry to read about your disappointment. Could you just be so kind as to reveal your customer ID so that we can instantly trace your enquiry? Rest assured that we will take care of this case the very minute we are able to identify you in our customer pool. Thank you in advance for your cooperation.
You can request a full cancellation and refund within 14 days of the transaction.
How Long Does Provisioning Take?
By using PayPal or a Credit Card, the provisioning process is instantaneous. VPS, Virtual Dedicated Servers, and Workplace Plans are set up within minutes but can take up to three hours.
Does Contabo Have an Affiliate Program?
Contabo features an Affiliate Program at Commission Junction and Awin. You can earn up to €150 for every new customer you refer to them.
What Does the Name Contabo Actually Mean?
Contabo is an abbreviation of Content Across Borders.
Does Contabo Offer a Free Trial?
Unfortunately, Contabo Does not offer a free trial period, but you can cancel within 14 days and get your money back. However, this does not count the setup fee.
Does Contabo offer a free trial?
No, Contabo does not currently offer a free trial. However, they provide a 14-day money-back guarantee.
Does Contabo have an affiliate program?
Yes, Contabo has an affiliate program at Awin and Commission Junction. You could earn up to €150 if you successfully refer them to a new customer.
Can you request a refund from Contabo?
Yes, you can. Contabo offers a 14-day money-back guarantee, allowing you to get a refund within 14 days of the transaction. However, the money-back guarantee does not include set-up fees.
How long does provisioning take on Contabo?
The provisioning process is instantaneous when you pay with a credit card or PayPal. VDS, VPS, and workplace plans are typically set up within minutes but can take up to three hours to become fully functional.
Does Contabo offer cPanel?
Yes, you can use a cPanel control panel to manage your accounts and hosting environment on Contabo.
What does Contabo mean?
Contabo is a shortened form of “Content Across Borders.”
Where are Contabo data centers located?
As of 2023, Contabo has 13 data centers located in five countries, including Germany, the UK, Australia, Singapore, and the US.
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