The one thing that is important to me is getting help with my website. They have great support articles and they are always helpful when I need it!
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Worst Services, Pathetic Support
Blue host is a worst and overrated hosting service.
Their servers are compromised and full of viruses.
Their Support agents are lazy and they don't ...
bother to reply on time.
It takes 10-15 minutes in getting reply for a single message.
Their Wordpress Staging Plugin is full of bugs. If you create a staging site, it will break your main website. In fact during staging creation, main website database tables were deleted by Staging plugin.
Their supporters operators are dumb and they don't have much knowledge about Server processes. My website was broken due to their buggy Staging tool. I requested their support operator to restore a website back and he was moving me around other things like file manager, .htaccess file etc.
I had an incredibly disappointing experience with InMotion Inc hosting. I reached out to their sales chat to inquire about their web hosting plans, an...
d the sales agent, Danny, claimed to have 13 years of experience but exhibited shockingly unprofessional behavior. I asked a simple question about whether their shared hosting supports Imunify360 + CloudLinux + LiteSpeed, and he couldn't provide a straightforward answer, insisting that I needed to buy a VPS and even shared a link to an official license buying site. He adamantly denied that such features were available in shared hosting plans, demonstrating a lack of knowledge. This encounter left me with no desire to proceed with a purchase, as I believe that if this is how they treat potential customers before making a payment, their post-payment support is likely to be just as disappointing. Despite multiple attempts to communicate clearly, I received nothing but rude and unhelpful responses from Danny. I frequently see their ads on Facebook, and while I had planned to make a purchase, this experience has solidified my decision to steer clear of InMotion Inc hosting. My review may not encompass all of the details, but it reflects the unprofessionalism and lack of communication I encountered during my interaction with their sales representative. This is truly one of the worst experiences I've had in my 16 years of web development.
Both of these companies have been serving their customers for years and provide solely to the US market. But if you want to know which one’s best, you only need to look at the price and amount of services offered. BlueHost offers a full suite of hosting services and its plans all cost a lot lower than InMotion customers are paying. From VPS to dedicated servers, BlueHost customers have a way better choice of hosting services and play more of a role in deciding how their site will turn out, given the number of tools available. Whether you want total control or something that’s easy to use, BlueHost caters to all users and it’s our obvious winner for this face-off.
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