I recently worked with the InterServer support team on a server migration involving multiple domains, websites, databases, email accounts, SSL certifi
...cates, and third-party integrations.
Before discussing the migration itself, it's worth noting that I have been a satisfied InterServer customer for more than 15 years. That longevity speaks for itself and is one of the reasons I trusted them with this migration.
Sandra and Rahul were both extremely helpful throughout the process. The migration itself was handled professionally, and when I uncovered an issue during post-migration testing, the team stayed engaged and continued working through them until everything was functioning correctly.
What stood out to me was that they didn't simply complete the migration and close the ticket. They worked with me through the validation process, investigated the issues I found, made the necessary adjustments, and communicated clearly throughout the process.
As someone who manages and develops my own sites, I performed extensive testing after the migration, including website functionality, databases, uploads, email services, SSL certificates, and API integrations. The support team remained responsive and helpful until every item I tested was working properly.
The migration was completed successfully, and I was very satisfied with the level of support I received. Sandra and Rahul both did an excellent job, and I appreciate the time and effort they invested in making sure the transition was completed correctly.
After more than 15 years as a customer, experiences like this are a big reason I continue to use InterServer. Based on my experience, I would not hesitate to recommend them to others looking for reliable hosting backed by a responsive and capable support team.
